Privacy policy

Who this covers

A business (a workspace) uses Sajilo Stores together with the people it invites, such as owners, admins, cashiers, warehouse staff and salesmen. This policy applies to the website, the dashboard, the installable web app and the Android and iOS apps.

The business decides what goes into its workspace. We handle that information on its behalf and only to run the service.

What we collect

• Your account: name, email address, phone number if you add one, your role and language. Your password is stored only as a one-way hash, never as readable text.
• Business records your team enters: shops and their owners (names, phone numbers, addresses, PAN), products, stock, orders, returns, payments and cheques, bank account details added for reconciling, expenses, notes and each shop's running khata.
• Location: when a salesman checks in at a shop, the app asks the phone for its location once and saves it with the visit (latitude, longitude, accuracy and the distance from the shop). We do not track location in the background.
• Photos: pictures you choose to attach, such as product photos, cheque photos and proof of delivery. The camera is also used to scan barcodes, and scanning does not save a picture.
• Device and sign-in details: the device or browser name, the address that lets us send you notifications, your IP address and your active sign-in sessions.
• Activity records: a log of who changed what in the workspace, so owners can review it.

How we use it

We do not sell your information. The apps do not show advertising and do not use advertising or analytics trackers.

• To run the service: sign you in, take and process orders, keep stock and khata up to date, and show each person only what their role allows.
• To send you messages: order updates as push notifications, and emails such as sign-in codes, invitations and password resets.
• To keep the service safe: prevent misuse, look into problems and keep an audit trail.
• To help you when you contact us.

Who can see it

• Inside a workspace, owners and admins can see the workspace's records. Salesmen see only their own orders and the shops assigned to them. Other roles see what their work needs.
• Workspaces are kept separate from one another.
• Companies that help us run the service, only for that purpose: Google Firebase Cloud Messaging (delivers push notifications), Cloudinary (stores and serves uploaded images), Resend (sends emails) and our cloud hosting providers.
• Authorities, if the law requires us to share something.

Where it is kept and how it is protected

Information is stored on cloud servers, which may be outside Nepal.

• It is encrypted in transit (HTTPS) and passwords are hashed.
• Each workspace's data is separated at the database level, and access depends on the person's role.
• You can review and end your sign-in sessions, and turn on two-factor sign-in.

How long we keep it

We keep a workspace's information while it has an account with us. If a workspace closes, we delete or anonymise its information when asked, except what we must keep for legal or accounting reasons. Backups are removed as they age out.

Your choices

• View and edit your name and phone number in the app under More.
• Turn push notifications off in the app under More, or in your device or browser settings.
• Allow or refuse location and camera access in your device settings. The app still works, but check-in distance and barcode scanning need them.
• Ask to see, correct or delete your information. Requests about a workspace's records go to that workspace's owner. You can also write to us.
• Change your password to sign out your other devices.

Children

Sajilo Stores is for businesses and is not meant for anyone under 18.

Changes to this policy

When we change this policy we update the date at the top. If a change is significant we will tell workspace owners.

Contact us

Sajilo Stores, Raniban, Kathmandu, Nepal.

Email contact@sajilobilling.com or call +977 9864259551.